Cookie Policy
NorthPaw Vets Ltd
Last updated: 19 May 2026
This Cookie Policy explains how NorthPaw Vets Ltd uses cookies and similar technologies on our website.
Our website is operated by:
NorthPaw Vets Ltd
Unit 3, St Cuthberts Walk
Chester-le-Street
County Durham
United Kingdom
Email: info@northpawvets.co.uk
Website: www.northpawvets.co.uk
This policy should be read together with our Privacy Policy, which explains how we collect and use personal data.
1. What are cookies?
Cookies are small text files placed on your computer, tablet, mobile phone or other device when you visit a website. They help websites work properly, remember your preferences, improve your browsing experience and provide information to website owners about how their site is used.
Cookies may be:
Session cookies — deleted when you close your browser.
Persistent cookies — remain on your device for a set period or until you delete them.
First-party cookies — set by our website.
Third-party cookies — set by other organisations, for example Google, Wix, Meta/Facebook or YouTube.
Similar technologies, such as tracking pixels, tags, scripts and local storage, may also be used in a similar way.
2. How we use cookies
We may use cookies to:
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make our website work properly;
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keep the website secure;
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remember your cookie preferences;
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understand how visitors use our website;
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improve our website layout, content and performance;
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help people contact or register with NorthPaw Vets;
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support online forms, maps, embedded videos or social media features;
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measure the effectiveness of advertising campaigns.
We do not use cookies to access information stored on your device other than the information related to your use of our website.
3. Types of cookies we use
Strictly necessary cookies
These cookies are essential for the website to function correctly. They may be used for security, page loading, form submission, cookie preference management and basic website operation.
Because these cookies are necessary for the website to work, they cannot usually be switched off through our cookie banner.
Examples may include cookies used by Wix, our website platform, to provide security, load pages and remember your cookie settings.
Analytics and performance cookies
These cookies help us understand how people use our website, such as which pages are visited, how long people stay on the site, and whether visitors experience errors.
This helps us improve our website and make it more useful for pet owners.
We may use tools such as:
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Google Analytics;
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Wix Analytics;
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Google Search Console or similar website performance tools.
These cookies are only used where you have given consent through our cookie banner or cookie settings.
Functionality cookies
Functionality cookies allow the website to remember choices you make, such as preferences, location information, form details or display settings.
They may also support features such as maps, embedded content, online forms, live chat, booking links or video content.
These cookies improve your experience but are not always essential.
Advertising and marketing cookies
We may use advertising or marketing cookies to help us understand whether our adverts are effective and to show relevant information about NorthPaw Vets to people in our local area.
These cookies may be set by third-party platforms such as:
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Google Ads;
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Meta/Facebook;
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Instagram;
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YouTube;
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other advertising or social media platforms.
These cookies may collect information about your visit to our website, such as pages viewed, adverts clicked, and your interaction with our content.
We will only use advertising or marketing cookies where you have given consent.
Third-party cookies
Some parts of our website may use content or services provided by third parties. For example:
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Google Maps, to help you find our practice;
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YouTube videos, including DrVet or NorthPaw Vets content;
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social media buttons or feeds;
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online forms or booking tools;
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website analytics or advertising tools.
These third parties may set their own cookies. We do not control all third-party cookies, so you should check the relevant third party’s cookie or privacy policy for more information.
4. Cookies used by Wix
Our website may be built and hosted using Wix. Wix may place cookies on visitors’ devices to allow the website to operate securely and correctly.
These may include cookies for:
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website security;
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fraud prevention;
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load balancing;
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session management;
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remembering cookie consent preferences;
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form functionality;
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website performance.
The exact cookies used may vary depending on the features enabled on our website.
5. Consent to cookies
When you first visit our website, you may see a cookie banner asking you to accept or manage cookies.
You can choose whether to accept or reject non-essential cookies.
Strictly necessary cookies may still be used because they are required for the website to work properly.
You can change your cookie preferences at any time by using the cookie settings option on our website, where available.
6. Managing cookies in your browser
You can also manage or delete cookies through your browser settings. Most browsers allow you to:
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view what cookies are stored;
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delete cookies;
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block all cookies;
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block third-party cookies;
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clear cookies when you close your browser.
Please note that blocking all cookies may affect how our website works. Some features, such as forms, maps, videos or booking links, may not function properly.
You can usually find cookie settings in your browser under “Settings”, “Privacy”, “Security” or “Cookies”.
7. Personal data and cookies
Some cookies may collect information that could be considered personal data, especially where cookies are linked to analytics, advertising, forms, account activity or online behaviour.
Where cookies involve personal data, we process that information in accordance with our Privacy Policy and applicable UK data protection laws, including the UK GDPR and the Privacy and Electronic Communications Regulations.
8. Changes to this Cookie Policy
We may update this Cookie Policy from time to time to reflect changes to our website, cookies, technology, legal requirements or business operations.
Any updates will be published on this page with a revised “last updated” date.
9. Contact us
If you have any questions about this Cookie Policy or how we use cookies, please contact us:
NorthPaw Vets Ltd
Unit 3,St Cuthberts Walk
Chester-le-Street
County Durham
United Kingdom
Email: [insert your email address]